Quality of provided services is extremely important to CAT Polska. Management systems are very effective tools used by our company in the process of building excellence of our organisation. The management systems are built around identification and fulfillment of Customer needs and maintaining proper relations with the environment.
ISO 9001 management system implementation and the related certificate secure us the Customer trust. When providing us with a highly-processed product such as a new vehicle, the Customers are assured of the due diligence applied across all our services.
Our conformity with norms ISO 9001:2008 and ISO 14001:2004 has been verified by BVQI independent certification authority that granted CAT the certificates of April 28,2010.
Verified scope of the management system:
Logistic solutions for vehicle distribution and related services of technical nature, distribution management, technical services management and performance, Storage and all services related to the handling of passenger, delivery and truck vehicles.
Key elements in CAT policy concerning the Customer and the Environment:
Observation of CAT Polska statutory and legal obligations, Support given to our Customers in their environment aware activity, Environmental protection by waste control, Waste management, Protection of natural resources, Minimisation of the risk of pollution induced by our activity.
Creation of the environment management system (ISO 14001) was based on the following actions:
Inventory audit based on comparison of current management system with the norm requirements, Presenting audit results to the management and joint work on the new system concept, Training the personnel, Preparing the system documentation. Assisting in implementation of the system. requirements set out in the documentation. Internal audit verifying implementation effectiveness, Calibrating the system, Pre-certification audit, Certification audit by the BVQI independent body expert auditors.
Τhe granted certificate obliges CAT Polska to undergo periodical internal audits and auditor inspections that verify continued operational conformity with the norms.